Car Rental App Development - 5 Point Checklist to Keep in Mind

The Apple App Store itself hosts around 2.2 million apps (March 2017 update),and the transportation niche has a number of big players such as Uber, Ola, and Lyft. Such services allow people to travel comfortably in personal transport. Technological advancements are improving the scope of the travel industry to bring forward innovative solutions for consumers. If you have a travel or a transportation company, this is the ideal time to think about car rental app development services through which you can scale up the offline business and connect to travellers in other expanding markets. Certainly, you would need to hire a genuine and authentic app development company to create the software. Here is a 5-point checklist to keep in mind.

1.Fare Estimation and Calculation

Your car rental app will function on automation. Unlike the offline business, you do not need to read fare meters or monitor the drivers working under you for fair collection. The car rental app should have automated fare estimation and calculation process to speed up the process. Commuters would not want to wait for calculating fares. The system is auto-built with accurate mapping system to track the distance traveled, cost per mile, and calculate the final fare.

2.Rating and Review

The Internet ecosystem changed the way people perceived businesses. Consumers are aware more than ever the role an active review and feedback system plays for the reputation of the company. Your car rental app should have a visible provision to allow commuters rate the service and the driver. Eventually, you would seek ways to promote the app and improve its installation numbers or expand into a new market. What will help is these feedbacks and reviews collected from previous commuters. Hence, ensure that the car rental app developer embeds the rating and review system. After a ride finishes and the fare is paid, the commuter will rate the service and write a feedback. On the other end, the driver can rate the commuter and this date will help to create a database of customers.

3.Passenger Centric

The car rental app should have the features a passenger would wish to see in a genuine app. There should be a register or login page either through signup or social media integration. The booking UI should be clear and clutter-free, allowing the passenger to enter the commute data and book a car. Your app needs to have a simple procedure to share the contact details of the driver for the passenger to call and explain the accurate pickup location. Regarding payments, you can either have an embedded Wallet system or have other in-app payment integrations with credit cards and PayPal. There should be ride history and push notifications to keep the passenger updated about the progress of the booking and relay other information like car number, car model and the ETA.

4.Driver-Centric

The car rental app should have the provision to create separate profiles for drivers and store relevant information such as the tax number and the license number. You can also add in the feature enabling drivers to adjust and share their availabilities. When a commuter hails a car, the driver should immediately receive a push notification and a prompt to either accept or cancel the ride request. The GPS-embed should guide the driver to the right pickup point and generate an estimate of the ride fare. Lastly, the driver should have access to a Dashboard displaying basic reports like the number of trips taken earnings, and payouts.

5.Admin Panel

The admin panel is where you have the umbrella access to monitor all activities, on both the passenger and the driver’s side. The panel should offer a detailed overview such as revenue management, payroll management, client data collection, and more.

To avail all these features, it is necessary to hire the right car rental App Development Company such as OM Software. OM Software is an ISO9001:2008 certified, NASSCOM member, and a certified Microsoft and Google Partner working in the field of software development since 2004. The company offers native taxi development service for iOS and Android, which includes functionalities like secure authentication, taxi arrival notifications, driver communication, personalised company app creation, GPS integration one tap booking, fare estimation, and fare calculation.